FAQ

For buying carpet, you can select carpet from above or you can contact us via call or Whatsapp. after choosing the carpet we will take the measurement, if you don’t have idea and then we will install it, if you need installation services.

We specialize in high-quality carpets. Our collection includes modern, traditional, and custom-designed options to suit every taste and budget.

Yes, we provide customization services for selected products. You can choose specific sizes, materials, or designs to match your preferences. Please contact us for more details on customization options.

For carpets, we recommend regular vacuuming and professional cleaning every 12-18 months. Specific care instructions are provided with each product.

Yes, we offer professional installation services for carpets purchased from us. Our experienced team ensures proper fitting, alignment, and quality results. Installation fees may vary based on location and project requirements.

 we recommend professional installation for carpets to ensure proper fitting and longevity. DIY installation may void any applicable warranties.

The installation timeline varies based on the size and complexity of the project. For most standard carpet installations, it takes about  2-3 hours. We will provide an estimated timeline during consultation.

Shipping times vary based on your location and the shipping method chosen. Standard shipping typically takes 1 business days, while express shipping options can deliver within 2-3 business hours.

Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment online.

If your order arrives damaged, please contact us immediately with photos of the damaged items and packaging. We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund.