Effective Date: [25 JAN 2025]

Al Ibtesam Carpet and Furniture (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (e.g., credit card details)

b. Non-Personal Information

• IP address

• Browser type

• Device information

• Pages viewed on our website

• Date and time of visit

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, track website performance, and analyze user behavior. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders

• To respond to your inquiries and provide customer support

• To send updates, promotional offers, and newsletters (with your consent)

• To improve our website, products, and services

• To comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products.

• Legal Requirements: We may disclose your information to comply with legal obligations or to protect our rights.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new business entity.

4. How We Protect Your Information

We implement appropriate technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You can request access to or correction of your personal information.

• Data Deletion: You can request the deletion of your personal information, subject to legal obligations.

• Marketing Preferences: You can opt out of receiving promotional emails by following the “unsubscribe” link in our communications.

To exercise your rights, please contact us using the information provided below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Al Ibtesam Carpet and Furniture Trading LLC
Email: [[email protected]]Phone: [0505906178]Address: [industrial area 13, Sharjah]

By using our website or services, you consent to the terms of this Privacy Policy.